Customer Support Executive Question: Download Questions PDF
Tell us how do you handle a customer who starts yelling at you as soon as they pick up and find out that you are a telemarketer?
Answer:
Not every customer is in the right mood for a sales call, and I understand that. Irate customers are part of the game, and I can easily calm them down with an apology; however, I will usually attempt to get a callback time so a valuable potential customer doesn’t lose out on the great benefits your products can give them.
Download Customer Support Executive Interview Questions And Answers
PDF
| Previous Question | Next Question |
| Tell us have you ever had conflict with your team leader or manager? | If the company you worked for was doing something unethical or illegal, what would you do? |