Customer Support Executive Question:
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Tell me what would you do if your replacement didn’t show up?
Answer:
I would first try to get in contact with my replacement to see if he is on his way. I would then tell my manager about the situation to see if anyone else could relieve me in the meantime. Then, I would wait until a replacement came.
I wouldn’t leave the store understaffed. I would call my manager to let him know the problem and see if a quick solution could be found.
I wouldn’t leave the store understaffed. I would call my manager to let him know the problem and see if a quick solution could be found.
Download Customer Support Executive Interview Questions And Answers
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