Custodian Question:
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Tell me what would you do if a client uses abusive language?

Answer:

I will not react. I continue my work quietly and wind it up quickly. It is offensive and I do feel bad inside but I know how to control my temper and responding in such situations only makes them worse.

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We have a large hall that must be spotless for events, sometimes requiring 4 hours of straight cleaning, are you okay with this?What role do you feel you play as a custodian in the daily operation of a school? How important?