Customer Support Specialist Question:

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Tell me what do you like and dislike about working in the customer service industry?

Customer Support Specialist Interview Question
Customer Support Specialist Interview Question

Answer:

Nobody likes dealing with angry people, and there are days where angry customers can really get you down. It can be frustrating when you can’t make someone happy, despite your best efforts. However, when you are able to help a person and make his or her life just a little bit better, there is no better feeling in the world.

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Tell me what steps will you take to deal with your unsatisfied customer?Tell me how would you handle negative feedback from angry clients?