Customer Relationship Officer Question:
Download Job Interview Questions and Answers PDF
Tell me how CRM can be helpful in handling emails from customers?
Answer:
CRM can be helpful in
☛ Sorting emails from customers by workflow-enabled email processing capabilities
☛ Automatically route emails to appropriate users based on workflow rules
☛ Manage multiple attachments in emails
☛ Sending replies to customer automatically
☛ Associating emails with respective customers and incidents
☛ Sorting emails from customers by workflow-enabled email processing capabilities
☛ Automatically route emails to appropriate users based on workflow rules
☛ Manage multiple attachments in emails
☛ Sending replies to customer automatically
☛ Associating emails with respective customers and incidents
Download Customer Relationship Officer Interview Questions And Answers
PDF
| Previous Question | Next Question |
| Explain me what is the most challenging situation you worked on and failed at? | What are your weaknesses as Customer Relationship Officer? |