Customer Support Specialist Question:

Explain me what are the key attributes of a call center executive?

Customer Support Specialist Interview Question
Customer Support Specialist Interview Question

Answer:

The key attributes of a call center executive are

☛ Friendly attitude
☛ Ask the right questions
☛ Accurate answers to the customer query
☛ Professional phone relationship
☛ Be the face of the organization
☛ View a customer’s complaint as an opportunity to gain the customer’s respect
☛ Resolve complaints patiently


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