Customer Service Manager Question:

► What would you do if you where given 10 tasks but only have time for 8?
► Tell me what you know about a ticketing system.
► What do you know about a ticketing system?
► How well do you work under pressure?
► Do you work well within a team?
► What would you do if you had to deal with a problem last minute?
► How would you deal with an angry client/customer?
► Give me an example of when you went the extra mile for a customer?
► How would you solve a problem creatively or in a creative way?
► If you had to decline an urgent request from a client what would you do?
► What targets did you deal with in the past and what where their results?
► Why should we hire you for this Customer Service Role?