Cabin Crew Manager Interview Preparation Guide

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This is mostly a trick question, testing again for your general people skills and enjoyment of team-based activities. While you shouldn’t lie for this question – or any – you should consider placing a larger emphasis on the hobbies you enjoy in the company of others. Sports, for instance, will give you a chance to hint at your leadership and cooperative abilities. If you say something like cooking, and hosting dinner parties, it will let you show off your hospitality skills, and ability to manage many people at once. This activity also isn’t presumably done alone.

Interviewers use this type of psychological question to see if you can think quickly. If you answer ‘a bunny’, you will make a soft, passive impression. If you answer ‘a lion’, you will be seen as aggressive. What type of personality will it take to get the job done? So answer this question smartly matching with your personality.

For this be prepared and research salary to find out what similar positions are paying in your area before you go to the interview. Try to find this information out before giving your salary expectations. You can and should provide a range instead of an exact number. But again, don’t say any numbers you’re not comfortable with because if the employer offers you a salary at the lowest end of your range, you don’t have much to negotiate with when it comes to getting a higher salary.

When the wing can’t generate or produce enough lift to support weight of the airplane the airplane stalls. The angle at which it happens is called the critical angle of attack. Stalling of aircraft can occur at any speed.

It is a condition where a standing water, snow or slush makes a layer on the ground which causes the moving wheel of an aircraft to lose contact with the aircraft, due to which braking action on the wheel fails or becomes less operative, reducing the friction between the wheels and the ground.

The best way to answer questions about your contributions to the airline is to give examples of what you have accomplished in the past, and to relate them to what you can achieve in the future.
Describe specific examples of how effective you have been in your other positions, change you have implemented, and goals you have achieved. Talk about the depth and breadth of related experience that you have. Also, relate your abilities to the employer's goals. You will want to let the interviewer know that you have the skills necessary to do the job they are hiring for.

When a interviewer asks you questions about your interests outside of work, he’s not just making idle chitchat. The interviewer is trying to find out more about you as a person, including how well-rounded you are and how your mind works, as well as how your personal traits contribute to your job performance. Prepare for this line of discussion by thinking about what the employer is really trying to assess with his questions.

The drilling sound you hear during landing and take-off is the sound of the flaps and slats being extended on the wings. These panels are driven by a screw mechanism that causes the sounds; it increases the area and curvature of the wing when extended to facilitate low-speed flying.

Jet lag is also referred as time zone change syndrome. When people travel through plane rapidly from west to east or east to west, they will feel Jet lag. In this syndrome, your body clock or biological clock get disturbed and there will change in your daily activities like sleeping, eating, body temperature and even you might feel sleepy, drowsy and tired.

“Static Wick” is the key component used in an aircraft to save the plane from lighting, this device disperses the static build up in the air, which reduces the intensity of a lightning strike and deviates the path of lightning through the rod instead of spreading throughout the air-plane.

There is different customer care policy for different airlines. So you need to full research in advance about customer care policy on the website of the airline you are applying for.

First, always feel proud while discussing about your family background. Just simple share the details with the things that how they influenced you to work in an airline field.

In an emergency, the moment the oxygen masks drop down, there is approximately 15 minutes of oxygen that you can use it, which is more than enough for the pilot to take it to the lower altitude where you can breathe normally.

When you asked a question that starts with “When have you ever” ensure you answer this with a scenario. For example, explain where, when and how you provided excellent customer service and the outcome. Rather than simply saying “I gave lots of great customer service in my last job.”

Remember the airline wants to see if you recognise excellent customer service. By giving them an example will confirm to them that you do and show to them how you provide this.

Here you need to give strong reasons to your interviewer to select you not others. Sell yourself to your interviewer in interview in every possible best way. You may say like I think I am really qualified for the position. I am a hard worker and a fast learner, and though I may not have all of the qualifications that you need, I know I can learn the job and do it well.”

This is something that I have always wanted to do. Ever since I flew on holiday as a child, I have aspired to a member of a cabin crew team. Although I enjoy my current job, I would now like a career that is more challenging, varied and exciting. I believe my own personal qualities would suit the role of a cabin crew member and I get great satisfaction from working in a team environment, where everybody is working towards the same goal. I understand that delivering a high level of service to the customer is a priority in this industry, and this is something that I would enjoy doing.

During bad weather Pilot hits the ground hard intentionally while landing, it is not because they lacks skill for landing but to avoid the accident due the slippery surface which is formed when there is an excess layer of water accumulated during rain, so to puncture that surface they hit the surface hard.

As you will need to deal with international customer also so you have to learn foreign language as i mentioned earlier. So if you have learnt any new language or want to learn a new one you can mention that in your answer .If no then say it, you need to be honest here so it will not create an issue in future.

• Hand Cleaner
• Hydrogen Peroxide
• Chemical cold Packs
• Antibiotics Ointment
• Insect Bite Swabs

Things you can’t carry while traveling

☛ Blunt or sharp objects that can cause injuries
☛ Harmful chemicals ( toxic gas or acid)
☛ Explosive substances
☛ Guns or firearms
☛ Electronic devices (except few)

Interviewer wants to check that how much you know about their competition and whether you have done the necessary research or not and do you have anything to contribute that will provide an advantage for their company. For answering this question effectively you need to research about the airline as much as possible. And Make sure during your research, you also investigate the competitors of the airline you are interviewing for, then only you will not face issue for giving answer.

One good way to answer this question is to incorporate the positive aspects of both options. You can say something like, “I enjoy both. Depending on the project that needs to be done, I can work independently to complete my tasks on time, but I also enjoy brainstorming and collaborating with my colleagues.” That way, your interviewer realizes that you like a team environment, but you can also work independently as well.

This is quite straight question, discuss about the key
performance indices against which your performance was
rated. This also shows your suitability for the position. You may say that the performances can be measure as set of goals that achieve by person in his life. Performances measured by achieving self-satisfaction with our work. So I feel satisfaction is the measure of performance. Or to measure your performance on the job you can do following things:
☛ Set up random methods of quality control throughout your airline.
☛ Survey your clients about their customer service experience as a way of assessing employee performance.
☛ Compare Yourself to the Competition.
☛ Understand Your Strengths and Weaknesses.

For those who are people lovers and who have a good level of communication skill, working as a cabin crew member can be a very good thing. First answer the question naturally without sounding rehearsed and build confidence for starting the interview. You may say that 'I would like to work as a flight attendants or cabin crew member as I enjoy working with the public and feel I can overcome any problems they may have and I have good organisation skills'. Even you can mention your all skills(acc.to job requirement)that can be your communication skills, computer skills,strengths,customer service skills etc.

You must be aware about the ways to deal with an unsatisfied customer.There are some effective ways to deal with an unsatisfied customer are:
☛ Apologize for the mistake.
☛ Address the customer right away publicly.
☛ Offer a precise solution.
☛ Offer a re-do or a replacement, along with additional benefits, when possible.
☛ A simple apology and some effort to make up for a mistake or misunderstanding could go a very long way, and could even develop some good will between clients and your company.