Cruise Hostess Interview Preparation Guide
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Cruise Hostess Frequently Asked Questions in various Cruise Hostess job interviews by interviewer. The set of questions are here to ensures that you offer a perfect answer posed to you. So get preparation for your new job interview

56 Cruise Hostess Questions and Answers:

1 :: What experience do you have as Cruise Hostess?

I have experience working in another restaurant, I worked busy shifts and I'm used to serving large parties. From my experience I feel comfortable talking to customers.

2 :: Explain me how would you deal with an angry customer?

I would first listen to all of concerns, sometimes customers just want their frustrations to be heard. Then I would then follow up with a sincere apology and ask if there is anything I can do to help mend the situation.

3 :: Tell me how do you handle stressful situations as Cruise Hostess?

I do what is required of me at that moment to better deal with it and after the stress has dissipated I take a deep breath and calm myself down.

4 :: Give me an example of how you have been reliable in the past?

I would considered myself reliable, I am never later, always make it in for my shifts, and always lending a helping hand.

5 :: Tell me in case of an emergency, what would be your course of action?

I would do what's described in the manual. If it is an unusual situation, I would ask a co-worker or my supervisor.

6 :: What skills are essential for this position as Cruise Hostess?

It is important to have a positive attitude and smile, work effectively as a team, help where is needed, and be eager to learn.

7 :: Tell me how did you get the job?

Getting the job was not easy. I honestly had no idea how to even go about starting this process. When people ask me “why…” I respond with “It all started because of a boy”. Usually, folks who are interested in working on cruise ships, find a recruiting agency and pay them to get them a job. This is good as it means less work for you, but can be bad as I have heard tales of folks applying for reception and being given a waitressing position or having to pay the recruiters part of their salary for the first contract or two.

8 :: Tell me are crew members allowed to use guest amenities?

Most of the cruise lines will allow their crew to use guest amenities on their time off. However, passengers always take priority when using the pool, gym etc. Most cruise will also offer their crew a mess or recreation area/ dining hall and in some cases a crew bar where drinks are sold considerable less than in passenger's bars.

9 :: Tell me can I work on the same cruise ship as my spouse or friend?

Yes, this may be possible. However, you don't want to make a whole bunch of requests before you are hired. We recommend that you and your spouse/friend each apply to the same set of companies. But you should each apply separately and then during to the mid to later stages of the interview process, you should let your recruiter/human resources representative know that your spouse/friend is also interested in working on the same ship. If a position is available that he/she is qualified for, many companies will try to make things work out.

Please note, that companies are more likely to accommodate married couples, but often they can help arrange it so you can work with a friend as well.

10 :: Tell me how old do you need to be to work up on a cruise ship or at a beach resort?

The minimum age to work on a cruise ship is usually either 18 or 21 years old, depending on the cruise line, cruise ship and position you are applying for. Beach resorts usually have a minimum age of 18 years old for many of their positions. Many cruise lines and beach resorts will require you to be at least 21 if you are serving alcoholic beverages.