Manager Airfield Interview Preparation Guide

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I don’t react to problems, but acknowledge their existence and respond to them in a calm manner. Reacting to a problem causes a panic and the problem does not get resolved until everyone calms down, accepts the situation and then focuses on a resolution.

I think just being very positive and outgoing. I feel like a lot of my coworkers there were the same way, so it made it a really nice work environment. And I think that’s probably what set me apart.

I believe the main goal of any management position is to get things done by evenly distributing the workload to the most qualified members of the team. They also make sure that each member of the team has all the resources and training that are necessary to complete the job.

Unless asked to do so, do not get specific on changes or initiatives you would make. Instead, think of your response as an operating framework that demonstrates you have a solid, realistic understanding of what needs to be done and how.

For starters, failure is an event and not a person and you only fail if you quit and I’m not a quitter. I may not complete a project on time or miss an important deadline, but that does not qualify as having failed in my book. If I complete a task, but miss a deadline, I still consider it a success because I finished, but without the desired result.

In my last job, I set a goal of increasing annual sales by 20%. That was a significant achievement in the competitive market in which the company operates.

I was a ramp agent, and your primary duties are to bring in incoming planes that arrive at the airport, download the luggage, cargo, and mail, upload the new luggage, cargo, and mail, and then get the plane out on time.

Operations managers are typically involved in budget planning. Their goal is to learn how much has already been spent, how much will be spent, and how to spend the remaining budget so as to acquire necessary resources within budget limits. Operations managers may be even involved in financial issues such as loans for the company.

My co-workers will tell you that I am a team player and a colleague they can count on to pull his weight whether it’s a normal day or we’re in a crunch.

Making decisions requires level-headedness. I am against making hasty decisions. When in doubt, I recommend waiting with the decision and gathering more data. When it is highly likely that the decision is the right one, one should make the decision decisively and move forward without hesitation.

The operations manager’s scope is broad, but s/he deals with office regulations, discipline, and small scale conflicts as well.
It is often the operations manager’s role to allay personal conflicts or grievances by being attentive and communicating effectively with individual employees.

You might start with naming the top few requirements for this job and then describing how you meet or exceed each one. Or you might begin with your background and summarize how it has prepared you for this job. Often, the context of the job is almost as important as the skills required, so don't forget to speak to the specific challenges and objectives you see in the role.

The project is the main goal of the organisation. To carry out the project, you have to get the people working with you involved, you've got to set the path, and you must get people enthused. Generally, I lead the project and direct the people to carry out the project.

Recently, I had to make a decision involving promoting a worker to a managerial level. One of the candidates for the job was close to me, but, despite the closeness, I decided to choose another person. This was an important decision that strengthened the department.

I believe that taking risks is part of life but by mitigating the risk, I believe the best possible solution presents itself. I’m not afraid of taking risks; I just make sure that I have considered all the facts and possible outcomes my decision will have.

The tasks are numerous, so give a few specific examples, for example: Preparing budgets for programs, arranging facilities and ensuring coordinated movement from site to site, making inventory control and logistics, being an employees’ supervisor, conducting job interviews etc.

☛ Tell me about yourself?
☛ Why did you leave your last job?
☛ What kind of salary are you looking for Airline ground staff?
☛ Why should we hire you as Airline ground staff?
☛ What are your career goals for Airline ground staff?
☛ Why do you want to work here?
☛ What is your greatest weakness?
☛ How many years of experience do you have for Airline ground staff position?

☛ What tertiary qualifications have you attained that related to your Airport ground staff position?
☛ What are top 3 skills for Airport ground staff?
☛ How to measure job performance of your position: Airport ground staff?
☛ What made you choose to apply to Airport ground staff?
☛ What are key tasks for Airport ground staff?
☛ What have you learned from your past jobs that related to Airport ground staff?
☛ What tertiary qualifications have you attained that related to Airport ground staff?

Definitely, it’s a great industry to work in. It’s very exciting, and lots of opportunities… and if you can handle the odd hours and holiday days, it’ll be a great experience.

The interview process was an open interview. They would have a conference room at a hotel, and everybody would sit in a huge circle. They would go around the room, and you would have to talk about yourself, say who you were and something about yourself. After that, they would be observing your personality and if you were outgoing to see if you had good customer service skills. After that, we were excused from the room, and we would come back a half hour later. And if your name was on the list, you would continue to the next part, which was more of a one-on-one interview. And from there, some people got chosen to maybe do typing tests. But it was basically a couple hours in a hotel room for the initial interview process.

Recently, in the wake of the company's downsizing, I led a change in which a number of workers underwent job re-training for work in a different market. The change required moving workers from place to place, and it also involved firing workers. The change resulted in greater productivity, and I brought it about successfully.

Recently, a disagreement broke out between me and a customer about the fees he pays. He got angry and claimed that he paid unreasonably high fees, and he threatened to leave the firm. I politely explained to him that the fees we charge are fair, but that I would inquire as to whether we could give him better fees. I made a purposeful effort to maintain respect for him as well as for the company I represent.

Depends on when this situation is discovered. If this is noticed prior to takeoff and there is enough time to obtain more material, I would inform my superiors immediately so that the relevant resources can be put in.
If this situation is discovered after takeoff, I would encourage passengers to share and minimize their time with the limited resources.

This is one of the most common problems that flight attendants face during their jobs. Most often than not, the people who cause such problems are harmless creatures, just somewhat bored.
The best way to solve these problems is by dealing with them in a soft, yet strict demeanor, which would make the perpetrator uneasy and repentant, and create a sense of relief amongst the other passengers.

Recently, my superior told me to give customers a discount above the customary one. My opinion was that such discounts could hurt the ability of the company to offer a consistent price for our service. I explained my reservations regarding my superior's decision to him, and I clarified why, in my opinion, it was a mistake, but when he stood by his decision, I complied with his instructions.