Cargo Agent Question:
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Tell us how would you deal with an upset customer?
Answer:
☛ I would find out what is wrong with the customer.
☛ If it was lost luggage I would do my best to find where their luggage is.
☛ If a flight was delayed I would explain why the flight was delayed. Mention it is important to keep the customer happy as an unhappy customer will never return.
☛ If it was lost luggage I would do my best to find where their luggage is.
☛ If a flight was delayed I would explain why the flight was delayed. Mention it is important to keep the customer happy as an unhappy customer will never return.
Download Cargo Agent Interview Questions And Answers
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