Dog Sitter Question: Download Questions PDF
Explain what was a time you had a difficult experience with a customer? What happened?
Answer:
I told a story about a time I was working at a restaurant and a woman got mad at me for something beyond our control. I told the interviewer how I resolved the problem. It was a resolution that made the customer mad, but I emphasized that that is what the management wanted and ultimately - it's not my business, it's theirs.
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