Air Hostess Question: Download Questions PDF
Explain me how would you deal with an unsatisfied customer?
Answer:
You must be aware about the ways to deal with an unsatisfied customer.There are some effective ways to deal with an unsatisfied customer are:
☛ Apologize for the mistake.
☛ ddress the customer right away publicly.
☛ *Offer a precise solution.
☛ Offer a re-do or a replacement, along with additional benefits, when possible.
☛ A simple apology and some effort to make up for a mistake or misunderstanding could go a very long way, and could even develop some good will between clients and your company.
☛ Apologize for the mistake.
☛ ddress the customer right away publicly.
☛ *Offer a precise solution.
☛ Offer a re-do or a replacement, along with additional benefits, when possible.
☛ A simple apology and some effort to make up for a mistake or misunderstanding could go a very long way, and could even develop some good will between clients and your company.
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