Delivery Question:

☛ Tell me about a time when you needed to persuade someone to do something that they did not want to do? How did you go about this?
☛ Describe the most difficult communication you have needed to deliver to an inattentive audience. What did you do to prepare for this?
☛ In any role you have people you would rather not work with because their way of communicating is different to yours, or they're known to be difficult. Provide an example of a time where you have encountered this.
☛ Describe your decision making process when you choose to communicate via the phone, email or face to face?
☛ What do you think are the characteristics of a really effective communicator? When have you won an audience?
☛ Have you ever thought that people have not listened to you? What did you do in this situation?
☛ Tell me about a time where you have needed to sell an idea to your colleagues? How did you approach this?
☛ How would you describe your written communication style? Have you ever had to sell an idea through written words alone?
☛ Describe an idea that you've needed to sell "upwards." How did you go about this? What was the result?
☛ What was the most protracted negotiation you have managed? Describe a situation where you have needed to use many different tactics or techniques to overcome objections or obstacles?
☛ Have you ever given an impromptu presentation? How did that go?
☛ What are the elements of successful presentations? Describe one you have given. How did you know that you were effective in your communication?
☛ How do you know that you are a good communicator? Give an example of how you determine this?
☛ Provide an example of a situation when someone brought you a new idea that was odd or unusual and you did not want them to implement it. What did you do?