Debt Collector Question:
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Basic Debt Collector Job Interview Questions:
Answer:
☛ A debtor has missed 6 months of payments. When you call them, they start talking about their difficulties and get emotional. How do you handle it?
☛ How do you ensure that you get the necessary information from someone who’s eager to hang up on you?
☛ How would you perform skip tracing? How do you ensure the procedure’s legality?
☛ How would you decide whether legal action were the only solution?
☛ What would be your response to a customer who’s using obscene or offensive language towards you?
☛ Can you think of a few common excuses that debtors may make? How would you respond to each of them?
☛ How do you ensure that you get the necessary information from someone who’s eager to hang up on you?
☛ How would you perform skip tracing? How do you ensure the procedure’s legality?
☛ How would you decide whether legal action were the only solution?
☛ What would be your response to a customer who’s using obscene or offensive language towards you?
☛ Can you think of a few common excuses that debtors may make? How would you respond to each of them?
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