Clarify CRM Question:

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What is yanking?
A) The acceptance of the workflow object like case from the common pool or queue, by the user
B) create activities and activities logs
C) create and update payment channels and add this information to the clarify database
D) None of the above.
Explanation: This is an activity performed by the responsible person responsible for handling the particular case.

Clarify CRM Interview Question
Clarify CRM Interview Question

Answer:

The acceptance of the workflow object like case from the common pool or queue, by the user

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Which of the following statements about the ClarifyCRM Business Objects (CBO’s) is true

A) These are Generic Business objects that can be instantiated to access any ClarifyCRM database table or view
B) They combine workflow, activity logging and processing of database objects
C) Designed for use in web applications and interfaces to other applications which support COM or Java beans
D) They are used to manage the complete order delivery service.
What is the full form of CDO?

A) Common Data Objects