Bug Tracking Tools/Software Question:

PR-Tracker from Softwise Company - http://www.prtracker.com/ - PR-Tracker is an enterprise level problem tracking system designed especially for bug tracking. PR-Tracker is easy to use and setup. It has a sensible default configuration so you can begin tracking bugs right away while configuring the software on the fly to suit your special needs. Features classification, assignment, sorting, searching, reporting, access control, user permissions, attachments, email notification and much more. Softwise Company