Guidance Counselor Question:
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How would you deal with a parent who is upset with his/her student's progress in class?


What to look for in the applicant's response:
► Empathize with parent (diffuse)
► Ask parent what he/she has already done to support student's progress
► Offer to set up SIT or parent-teacher(s)-student-counselor meeting
► Ask about any possible underlying issues for student
► Re-enforce appropriate strategies that parent has tried

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