Siebel CRM Question: Download Questions PDF
Explain the difference between Employee facing and Customer facing applications?
Answer:
Employee facing applications are those which are used by internal employees of the organization, these are High Interactivity application.
Whereas Customer facing applications are those which are used and accessed by outside users and are on Standard Interactivity.
Whereas Customer facing applications are those which are used and accessed by outside users and are on Standard Interactivity.
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