Personal Care Assistant Question:

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Healthcare assistants require a great deal of common sense and initiative. Hospitals and clinics can become incredibly busy, with doctors and nurses stretched to their maximum capacity. If there is an emergency (for example, if a patient suddenly had an allergic reaction to some medication they had received), your employer needs to know that you can follow the relevant procedure and ensure that the patient receives the immediate care needed. The role of a healthcare assistant has limits, and complex medical procedures need to be left to the doctor or nurse in charge. Excellent, clear communication is essential, as is keeping the patient as calm and comfortable as possible until further help arrives. To answer this question, think of a time when something unexpected has occurred, and what steps you took to ensure your patient was safeguarded while policy was adhered to.