Case Manager Question:
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Customer’s Business Case Based Case Manager Job Interview Questions:

Answer:

☛ How long have you been using our product?
☛ How many different people at your company use our product?
☛ Are there multiple departments or teams using our product?
☛ How do you and your team currently use the product? What types of goals or tasks are you using the product to accomplish?
☛ If there are other teams or departments using our product, do you know how they’re using it?
☛ What was the most obvious advantage you felt our product offered during the sales process?
☛ Were there any other advantages you discovered after using the product more regularly?
☛ Are there any metrics or KPIs you track with our product? What are they?
☛ Were you tracking any metrics prior to using our product? What were they?
☛ How has our product impacted your core metrics?

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Decision Process Based Case Manager Job Interview Questions:Tell us on a scale of 1 to 10 (10 being the highest), where do you rate your people skills?