Clarify CRM Question: Controller servlet can be customized.A) TrueB) False Clarify CRM Interview QuestionAnswer: B) False Previous QuestionNext QuestionSelect the correct answers based upon the statements below I. Cdochoicelist – contains all items in choice list II. CDOUserChoiceList – generates the list for the user defined choice listA) IB) IIC) Neither of the aboveD) Both a and bWhich of the following is true about the auto destination servlets in ClarifyCRMA) Specify the rule_type parameter within the web.xml fileB) Uses the auto destination rules stored in the table_ruleC) Can be configured to use two different types of rules t o determine what queues or users to use when dispatching/assigning objects.D) They are used to start the communication without instantiating the interactionExplanation: AutoDestinationServlet is used for routing workflow objects such as case, Change Requests,Sub cases to users according to pre-defined rules.
