Bank Teller Interview Preparation Guide
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Bank Teller job test questions and answers guide. The one who provides the best answers with a perfect presentation is the one who wins the job hunting race. Learn Bank Teller and get preparation for the new job

28 Bank Teller Questions and Answers:

1 :: Who is Bank Teller?

A teller is an employee of a bank who deals directly with most customers. In some places, this employee is known as a cashier. Most teller jobs require cash handling experience and a high school diploma. Most banks provide on-the-job training.

2 :: What to do work as a bank teller?

I have been working as a bank teller for some time and find the work very interesting. The challenges that I am posed with each day motivate me to work well in a high volume environment. Eventually, I would like to work as a relationship manager once I have had ample experience as a teller.

3 :: How do you deal with the stress associated with high volume work? are you comfortable with handling large sums of money?

Yes, I am. I ensure that I tally all transactions several times in a day and quite thoroughly at the end of my shift. Since I am an organized individual, I can handle work load effectively. I plan my work day and then make changes to my schedule as the day goes on.

4 :: Tell me about a successful sales experience?

A client whose account I was handling came in one day along with a friend. While I was processing transactions for the client, I could sense the interest of the friend. I engaged him in conversation and discovered that he was shopping for bank services. Through positive reinforcement, I managed to convince him that he should open an account with us. That client is now the bank's best client!

5 :: How to deal with irate clients?

I believe in the cliche that customers are always right. Even when I know that a client is being unreasonable, I exercise diplomacy and tact. I have discovered that by listening to an angry client without arguing, you can determine what action to take and how to deal with him or her.

6 :: Tell us why did you choose our bank?

The Bank of America has a prestigious name in the banking sector all over the world. In addition, the professionalism and teamwork inside your bank attracted me to become a part of your team.

7 :: Tell me how would you convince the customer to become a client of this bank?

Utilizing my strong convincing power, exceptional customer service abilities and working knowledge of banking procedures, I would be able to explain the different schemes offered by bank in the most fruitful way.

8 :: Explain your strengths?

I possess a great attention to detail to ensure transaction accuracy, exceptional cash handling skills and have a demonstrated ability to effectively communicate with clients, staff and management.

9 :: Tell me your greatest weakness?

I remain calm when dealing with irate and angry clients.

10 :: What is characterize of good teller?

Great communication and customer service skills combined with cash handling and drawer management abilities can make someone the best teller.