Call Center Team Leader Question:

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Job interviewers often ask what motivates you. While we are all motivated by money, it is not the best answer in this case. One possible answer is that doing a good job motivates you. Then, follow that up with an example of a situation where you did a good job that really impressed your employer. Another possible answer of what motivates you is that giving great customer service makes a customer feel like you have really met their needs even in a tough situation. Again, follow this up with a story of how you gave a customer outstanding service.