Conflict Resolution Question: Download Questions PDF
How you deal with contentious issues with respect and professionalism when they arise between you and colleagues or managers?
Answer:
Employers understand that disagreements happen in the workplace. During an interview, make it clear that regardless of the circumstances, you approach all forms of conflict with respect and professionalism. Explain how you avoid being dragged into a dispute or being baited into a continuing argument. Example: "When tempers become heated, I step back, take a breath and get perspective. Depending on the issue, I may ask the other party to table the disagreement while we both consider equitable solutions, or consult a supervisor in private for clarification and guidance.
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