Conflict Resolution Question: Download Questions PDF
How you deal with contentious issues by following company policy when they arise between you and colleagues?
Answer:
Let interviewers know you will take the company's lead in addressing conflict by following protocols outlined by the business and its human resources department. Many companies have guidelines for handling conflict resolution including dispute mediation or counseling. State that you would use your best judgment in analyzing the conflict and applying the company's best practices to resolve it.
Example: I strive to educate myself about the conflict resolution guidelines established by the company and to abide by the outlined directives.
Example: I strive to educate myself about the conflict resolution guidelines established by the company and to abide by the outlined directives.
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