Professional Insurance Claims Agent Interview Preparation Guide

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It was good. I had my own office, 2 screen computer. There was 5 of us at our agency, pretty easy, laid back, dress business casual. Had a good lunch break, everything was pretty good. I really did enjoy that.

It is the amount to be paid for a contract of insurance to the insurance company. It is the sum that a person pays monthly, quarterly or annually according to their plan, in return of the coverage he/she has taken from the insurance company.

Use of informal communication in areas where they are many communication barriers to pass a formal message. E. G. A manager giving me an important duties by verbal in a loud and congested area.

An annuity is the term used for the regular amount paid by the insurance company to the insured, after a certain period of time. The payment can be monthly or quarterly, this is often done to supplement income after retirement.

Naturally I have to be where I have set my goal within the span to that ultimate success where I must be a leading person to motivate and help subordinates to resolve the claims and in decisional making process.

Some agencies are full-service, others are limited to specific lines and types of coverage. For example, I have one insurance agent for my home and auto coverage and another agent who handles my life-insurance needs.

Delegating - I often have a hard time allowing other to help me because I don't know if they will be through enough or do as good of a job. Speaking in front of large groups - I'm ok doing this but I do get really nervous. Too thorough - if I'm not careful it can slow me down sometimes.

‘Declaration page’ in insurance policy, bears all the information of the policy holder like name, address, vehicle information, type of coverage and loss payee information.

My interview was more or less on the floor, I guess. They asked me to make a phone call and to see if I could sell. I did, I ended up calling a business. I ended up talking to the business owner. I ended up getting a quote for him. Through that my boss was like, “Okay we understand that you can do that. Try doing a residential.” I got a quote through them and therefore I did my job in front of them. I showed them that I was capable of doing it.

I'm a self motivated and positive person. I'm industrious, dependable and accountable. I am practiced in dealing with the public and have excellent problem and complaint resolution skills. I also have a great depth of experience in working with complex processes and matrixes and I work extremely well in a fast paced and even a chaotic environment.

I was a marketing coordinator agent. I was the annoying person that would work on your leads. Those were telephone marketing, emails, different things like that, but I also did handle social media. Anything that our agency posted social media-wise on Facebook, Instagram, different things like that, was all through me. With that position I was able to … You have the potential to work your way up with all the certifications and eventually becoming an agent. That’s what my boss had actually done. That’s not what I really wanted to go into.

The paid value is something, when the insured stops paying the premium but do not withdraw the amount. The sum assured by the insurance company is reduced proportionally depending when insured has stopped paying the premium. You will get the amount at the end of the term.

All advisors must spell out their cost structure. Insurance may be more product or commodity than service, but you still want to avoid surprises, particularly if you intend to develop a relationship and get on the phone periodically seeking advice

Insurance agents get paid more for selling new policies than for maintaining older ones, and some recoup this decline by adding hourly costs for offering ancillary financial planning services. If an advisor will put you on the clock when you call for advice, you should know it up front, especially if the charges are in addition to ongoing commissions from your insurance policies.

I make the most of my time by performing the highest priorities first and working my way down a list that I usually generate. If I run out of items on the list, I find other areas of my job that need to be worked on and preform those duties.

I’m most familiar with the services that you advertise through television and workplace outreach, of course, but most people are. I’m also aware that you operate as a large, international insurer, but that most of your sales are through agents and brokers, not the direct market. This means I’m likely to be working with clients who have their own advisers and representatives, so I need to be prepared to defend the company’s positions, but I can also count on having a translator on the other end to work with most clients.

In all types of insurance, there are ways to cut costs, jettisoning unnecessary coverage, consolidating policies under one insurer, qualifying for discounts, and more. Ask for a list of all potential discounts. Insurers offer discounts for everything from people who stop smoking to those who enter a weight-loss program or get good grades.

"Independence" is great, but it doesn't mean an agent won't play favorites. That's okay, so long as the agent's favorite consistently provides proper coverage, rather than the best commission structure.

The reason for asking this question in advance of doing business, however, has to do with how you will size up the agent's advice. If, after a needs analysis, the agent is recommending companies that are not the primary carriers he works with, you will want to know why. If he picks his fave, you'll want to know what makes this a better policy than other available options.

Deductible is one of the several types of clause that are used by the insurance company as a threshold for policy payment for health insurance or travel insurance. Deductible is a decided amount that you have to pay from your pocket while claiming the insurance. For example, you have a deductible of $500, and you have insurance coverage for $2000, then you are responsible for paying for $500 and the remaining amount $1500 will be paid by insurance company.

If it is not a long duration that you have bought the policy, then you can replace the policy. But in other case it is not advisable as you will lose all the benefits of the previous policy also the premium will go high as you go older. Also, the two-year period of contestability will also begin again.

I applied online. I applied at the Job Wanted Ads here at Texas State. They put their ad in through them. I got a response the next day. I called them, emailed them my resume. When I went in for my first interview, it was more difficult than I expected. Usually in an interview I felt that it was going to be more or less like, “Okay you’ve done this job before. Tell me a little bit about the experience you’ve had with it.” With that one they wanted to know more information about schooling. How I was able to best suit the job? How my job performance was going to work with that? If I was able to make 75 phone calls in an hour versus making 15 phone calls in one hour. Doing things like that.

Actually, I landed a job in the claims department at a young age through a friend of a friend. I learned the role and the skills that came with it. It was something it enjoyed and so I stayed in that area.

Problem solving that motivates me if I do my best and help resolve a problem and if the client is cestisfied I am certisfied too.

I am looking forward to work hard by awarding genuine claims to genuine clients and reaching the company's goal as that of mine.

My favorite part would … Not only other than the pay, was being able to interact with our clients. If they had questions being able to help them better understand something that they didn’t quite fully understand. Different things like that, being able to help people out because at the end of the day it was something that I had a passion for. If I’m able to help them out versus them having to not understand something or if they were in a scenario where they had the wrong policy information. Being able to give them that information and help them out at the end of the day was a rewarding feeling.

The term ‘insurance coverage’ means, when an individual takes an insurance policy the insured will be covered by insurance company for a specific amount for themselves or the things that he had taken the insurance policy, for which he would be paying premiums to the insurance company. The insurance company will pay the insured in case of damage or claims made by the insured according to their ‘insurance coverage’.