Housekeeper Interview Preparation Guide
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Housekeeper related Frequently Asked Questions by expert members with experience as Housekeeper. These questions and answers will help you strengthen your technical skills, prepare for the new job test and quickly revise the concepts

29 Housekeeper Questions and Answers:

1 :: Tell us how well do you work in a team?

I am good at interpersonal relationships and exercise my effective communication skills when needed to work in a team. I also try to help my colleagues whenever possible which makes me a very effective team player.

2 :: Explain how Would You React to a Guest Who Yelled At You?

Even the most conscientious housekeeper is going to come into contact with a dissatisfied guest. It's part and parcel of the work. An effective interview should include examples of how the housekeeper reacted to disgruntled customers in previous jobs, or, for newcomers to the industry, what they would do when faced with an angry customer. You want to hire an employee who knows the value of listening to a customer's grievances and working to resolve his issues.

3 :: Please tell us something about yourself?

I am a dedicated housekeeper with extensive experience in hotel housekeeping. I am proficient in cleaning rooms, changing the linens, taking out trash and cleaning the bathrooms. In addition, I am competent in clearing off snow from parking areas using manual and chemical procedures.

4 :: Explain why did you choose to work on this Housekeeping position?

I believe that I have exceptional cleaning skills which make me comfortable while performing different kinds of cleaning and sanitization tasks. Because of these skills, I have the capability to provide exceptional housekeeping services.

5 :: Tell me are you familiar with chemical cleaning precautions?

Yes, I am an expert in chemical cleaning and fully understand the precautions to be followed while using any chemical cleaners including ice cleaners. I am capable of reading and following instructions to book that come with various chemical cleaners.

6 :: Tell me what are key tasks for Housekeeping?

Housekeeping includes; cleaning designated, changing linens, damp dusting horizontal surfaces, vents, trash removal, cleaning/scouring sinks, mopping, vacuuming carpets, and washing windows, door frames and other vertical surfaces.

7 :: Tell me why did you choose to work on this Housekeeping position?

I have exceptional cleaning skills which make me comfortable while performing different kinds of cleaning and sanitization tasks. In addition, i have a demonstrated ability to preform minor repair and maintenance tasks. Because of these skills, I have the capability to provide exceptional housekeeping services.

8 :: Why Do You Want This Job Now?

The ideal candidate will be one who expresses interest in growing with the company and learning the business from the ground up. These kinds of housekeepers are going to be the most conscientious because they'll be looking for opportunities to move into positions of greater responsibility. Workers who just need a job may fill a vacancy, but may not be as motivated to do excellent work as those who plan to make a career in the industry.

9 :: Explain what are your personal strengths that help you as a housekeeper?

My strengths are persistence, patience and organization. These traits support me not only in the role of housekeeping but also in dealing with customers effectively.

10 :: Tell me how would you handle being asked to re-clean a room?

If the candidate takes offense to being asked to fix their work, think twice about hiring them. An ideal candidate should take the situation as a learning experience and express their desire to improve-rather than being defensive or objectionable.