Technical Support Question:
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What steps do you take for solving a technical problem?
Answer:
This question demostrates familiarity with the technical support process. Your answer to it also enables the interviewer to arrange for your training, if you are hired.
List down the major steps you take in solving a problem and say that you understand that every company has a different set of procedures, which are you open to learn quickly and adapt to.
List down the major steps you take in solving a problem and say that you understand that every company has a different set of procedures, which are you open to learn quickly and adapt to.
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