Oracle Apps CRM Question:

To create a Service Contract below are the various setup
has to defined

1. Create a Contract( Service agreement or Extended or
subscription) depends on the business requirement

2. Enter the service line item defined in inventory as
service coverage

3. Enter Line> Effectivity> item for which the service
contract is required

4. Enter the pricelist,Sales credit etc

5. Check for QA

6. Submit for approval

7 Check the status of the contract is "Active"