Call Center Team Leader Question:

Tell us what is your idea of quality customer service?

Call Center Team Leader Interview Question
Call Center Team Leader Interview Question

Answer:

My idea of quality customer service is being able to provide customers with friendly, professional service that not only solves their problems or answers their questions, but also leaves them feeling satisfied with the service they received.


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Explain a time where you received constructive criticism?Explain a time when you had to handle a difficult customer?