Day Care Manager Question:

A patient care coordinator must ensure patients receive the care they need, but when there are roadblocks, I rely on a multifaceted approach to advocate for their needs. In the past, I have had to navigate obstacles such as schedule conflicts, uncooperative patients and insufficient communication. To combat these and deliver the treatment a patient needs, I advocate for patients with persistence. This may take the form of involving additional support, gaining necessary clearance for treatments or finding an alternate way to coordinate care. By following up and staying focused on long-term health goals, I can effectively advocate and overcome the obstacles standing in the way.