IT Executive Question:
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Sample General Maintenance & Help Desk Administration Interview Questions:
Answer:
► Describe a situation in which you were involved with one of the following: troubleshooting procedure, system backup and failure recovery.
► What IT tracking software have you used to monitor/maintain remote systems?
► Have you interacted with customers or internal clients on a daily basis?
► What level of help desk support have you provided to resolve IT-related issues?
► What IT tracking software have you used to monitor/maintain remote systems?
► Have you interacted with customers or internal clients on a daily basis?
► What level of help desk support have you provided to resolve IT-related issues?
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