Call Center Tips Question: Download Questions PDF
List the things which you think make a call center successful?
Answer:
Some of the key factors for the success of a call centre are:
- Clear communication
- Customer friendliness
- Dynamic environment
- Consistent service
- Excellent performance management
- Strong leadership
- Happy employees
- Clear communication
- Customer friendliness
- Dynamic environment
- Consistent service
- Excellent performance management
- Strong leadership
- Happy employees
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