Oracle Install Base Question:
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How to how the install base integrate with service contract?

Answers:

Answer #1
Install Base - this is a module which tracks the items
from 'creadle to crave' , frmo the time it was created in
the inventory.
Service contracts- This is a module where
warrenties,extended warrenties,service aggreements are
created , based on the instance details these are created.

both install base and SC are tightly integrated and also to
OM.
install base has the links to service contracts.

Answer #2
Use the profile option "CSI Contracts Enabled" whic enable Oracle Install Base integration with Oracle Service Contracts (Y or N).

Answer #3
Install base integrate with Service Contract directly on covered product line under SERVICE charges. Also, IB integrate with Service Contract via Corresponding counters under USAGE charges.

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