Oracle Install Base Question:
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How to how the install base integrate with service contract?
Answers:
Answer #1Install Base - this is a module which tracks the items
from 'creadle to crave' , frmo the time it was created in
the inventory.
Service contracts- This is a module where
warrenties,extended warrenties,service aggreements are
created , based on the instance details these are created.
both install base and SC are tightly integrated and also to
OM.
install base has the links to service contracts.
from 'creadle to crave' , frmo the time it was created in
the inventory.
Service contracts- This is a module where
warrenties,extended warrenties,service aggreements are
created , based on the instance details these are created.
both install base and SC are tightly integrated and also to
OM.
install base has the links to service contracts.
Answer #2Use the profile option "CSI Contracts Enabled" whic enable Oracle Install Base integration with Oracle Service Contracts (Y or N).
Answer #3Install base integrate with Service Contract directly on covered product line under SERVICE charges. Also, IB integrate with Service Contract via Corresponding counters under USAGE charges.
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