Health Insurance Specialist Question:

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How do you manage rejected or unpaid claims?

Health Insurance Specialist Interview Question
Health Insurance Specialist Interview Question

Answer:

It is quite a problem when a claim gets rejected or is not paid. I make sure that no delays occur when submitting claims as I appreciate the fact that the longer a claim is unpaid, the less likely it is to be paid and can get rejected too. However, should this situation occur, I make sure that I correct and re-submit the claim as soon as possible.

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Tell us do you know how to run reports? Can you customize reports?Explain how do you deal with rejected or unpaid claims?