Recovery Officer Question: Download Questions PDF
Explain me what is the debt recovery procedure?
Answer:
Contact customer and remind about their payment politely
Contact with an overdue payment reminder
If the customer still fails to pay the payment as per the terms of the payment, send them a final notice
Even after sending final notice if still there is no response from customer, try to make direct contact and ask for payment again
After failing all options, if the customer still resent from payment then send a formal letter of demand. This could be the last option as it may spoil your relationship with the customer.
Contact with an overdue payment reminder
If the customer still fails to pay the payment as per the terms of the payment, send them a final notice
Even after sending final notice if still there is no response from customer, try to make direct contact and ask for payment again
After failing all options, if the customer still resent from payment then send a formal letter of demand. This could be the last option as it may spoil your relationship with the customer.
Download Recovery Officer Interview Questions And Answers
PDF
| Previous Question | Next Question |
| Tell me how long would you expect to stay with this company if we hired you? | What would say is your biggest weakness as Recovery Officer? |