Itil v3 Interview Question: Download Questions PDF
Explain me about a challenge or conflict you've faced at work In Itil v3, and how you dealt with it?
Answer:
In asking this interview question, your interviewer wants to get a sense of how you will respond to conflict. Anyone can seem nice and pleasant in a job interview, but what will happen if you’re hired?. Again, you'll want to use the S-T-A-R method, being sure to focus on how you handled the situation professionally and productively, and ideally closing with a happy ending, like how you came to a resolution or compromise.
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