National Highway Authority(NHA) Officer Question:

► Have you ever been in a situation where you had to settle an argument between two friends (or people you knew)? What did you do? What was the result?
► Have you ever had to settle conflict between two people on the job? What was the situation and what did you do?
► Tell us about a time when you had to help two peers settle a dispute. How did you go about identifying the issues? What did you do? What was the result?