Customer Support Specialist Question:
Download Job Interview Questions and Answers PDF
Please explain why a departed customer analysis can help your organization?
Answer:
A departed customer analysis can help your organization in following ways:
☛ Get valuable insight on why your customer departed from you
☛ Which competitor is being selected to replace your company service
☛ What was the expectation of your former clients
☛ Help to understand weakness and gaps within product line or services.
☛ Get valuable insight on why your customer departed from you
☛ Which competitor is being selected to replace your company service
☛ What was the expectation of your former clients
☛ Help to understand weakness and gaps within product line or services.
Download Customer Support Specialist Interview Questions And Answers
PDF
| Previous Question | Next Question |
| Tell me how can you turn down a request from a valued client? | Explain me how to deal with abusive/slang using customer? |