Customer Relationship Officer Question:

☛ What would you do if you where given 10 tasks but only have time for 8?
☛ Tell me what you know about a ticketing system.
☛ What do you know about a ticketing system?
☛ How well do you work under pressure?
☛ Do you work well within a team?
☛ What would you do if you had to deal with a problem last minute?
☛ How would you deal with an angry client/customer?
☛ Give me an example of when you went the extra mile for a customer?
☛ How would you solve a problem creatively or in a creative way?
☛ If you had to decline an urgent request from a client what would you do?
☛ What targets did you deal with in the past and what where their results?
☛ Why should we hire you for this Customer Service Role?