Telesales Lady Interview Preparation Guide

This question is a great opportunity to take a negative and turn it into a positive. It's among the most common interview questions and for that reason, it's also known for evoking some of the most cliché responses. Saying something like, “My biggest weakness is that I never give up on closing a sale,” won't come across genuine or honest.

To answer this question, think of a true weakness—you get stressed out easily, or your habit of multitasking can lead to distraction. Then, give specific examples as to how you're making an effort to strengthen these weaknesses. This will show the interviewer that you're honest—and when you recognize a weakness, you know how to take action to fix it.

Turning a cold call into lead is not easy but it is not impossible either. If handled with the right motivation and skill a cold call can be changed into a lead. It can actually be put down as the way that cold calls are perceived by the person making the call and the fear of failure.

The key should be to back track for a moment and then offer what you have when you have completely understood what is the landscape of the situation. Always step in with a positive attitude as for this situation it is very important.

The following techniques help you build the trust of the customer on the other end of the telephone.

☛ Speak confidently
☛ Take control of the situation
☛ Show genuine interest
☛ Go above and beyond the call of duty

When making a call to a customer the call should be directed in the following way:
☛ 1. Greet customer politely.
☛ 2. Introduce yourself to the customer.
☛ 3. Make clear the objective of the call
► ☛ Who are you calling?
► ☛ What are you calling for?
☛ 4. Give complete information of the product or business you are promoting.
☛ 5. Make the customer understand how the objective of the call can be beneficial for him/her.
☛ 6. Close the call with a warm end note.

Random bulk messages used for telemarketing purposes are called spam and the process is termed as spamming

Telemarketing industries generally use an electronic device or a software to automatically dial phone numbers. These devices and softwares are called autodialers.

Cold calling is the process in which customers are called for business interaction who have not been expecting so.

Telemarketing calls made to a number which has been listed on the federal registry for three months, or which are on a company's “Do Not Call” list, violate Vermont law.

If you get a call from a telemarketer that violates Vermont law, you have the right to sue the telemarketer for actual damages or $500 for a first violation ($1,000 for each subsequent violation), whichever is greater.

A good telemarketer will make between 100 and 115 calls a day, depending on the level of decision maker you can Expect between 20 and 45 decision maker contacts a day.

The biggest mistake you can make when answering this question is to simply say, “Because I like it,” or worse, “Because the money is good.” This doesn't really tell the interviewer anything they couldn't have obviously guessed—and it certainly doesn't help to set you apart from other candidates.

Successfully answer this tough question by focusing on your sales history. Think back to when your passion first began. Was it because of a summer job? Or maybe it started as early as childhood. Briefly illustrate this passion with real-life examples and include a success story, if possible. Then tie it in to why you still want to work in sales. Employers will take note of this longstanding drive and remember your answer because of your personal story.