Hospital Cashier Interview Preparation Guide

Imagine being on the job and a man comes into the store a second time to complain that he was double charged for a bag of chips. He feels scammed and wants his money back immediately. How would you handle it? This is the kind of question you will get in your interview. A good answer might be that you would go ahead and refund him the money to keep him as a customer since it was a small purchase. You might say you’d grab a supervisor for assistance. You might also mention that watching the sales screen during each checkout keeps you from making many of those mistakes. This kind of answer shows that you can handle irate customers professionally and that you want to prevent the problem in the first place.

Cashiers typically work independently, but working within a team is a key part of the job; you will work closely with stockers, floor managers, and others. As you respond, stress that you can work independently and can thrive on your own, but that you appreciate the support and expertise a team can give you.

Be candid with the interviewer sharing if your drawer was ever previously off by a large dollar amount. We all make mistakes and this can happen from time-to-time. The key is to share if the money was found and how you learned from your mistake. Simply tell the interviewer who reconciled your drawer for you to find the mistake, and mention that you recognized the importance of the mistake ensuring that it never happened again.

Yes. In fact it was part of my duty at my previous workplace. I performed cash and records balancing daily before closing.

80.54 (take your time if you need it, but produce the correct reply)

First, I believe it is my responsibility as a human being to treat other people and their possessions with the same respect with which I hope to be treated. Secondly, I believe that it would be my responsibility as an employee of this company to protect both the company’s assets and its reputation. I could never choose personal gain through dishonesty over performing my job with integrity.

I am good with both cash handling and customer service. Since these two aspects of a cashier’s work are the most important, I excel in this role.

Since the cashier deals with public and represents the company or the store, customer dealing skills are a must.

You should respect the hierarchy. It is the duty of the supervisor the consider the quality of your work, and to tell you how to do it. They will be responsible for any negative effects, not you. Say that you would follow their orders.

A simple question, but you should not take it lightly. Calculate the coins, and always try to use the lowest possible number of coins. This helps with the speed of work.