File Clerk Interview Questions And Answers

A clerk can work in various sectors as

☛ Medical Clerk
☛ Corporate Clerk
☛ Legal Jurisdiction Clerk
☛ Parish Clerk
☛ Revenue Audit Clerk
☛ Accounting Clerk
☛ Admin Clerk
☛ College and University Clerk, etc.

For an office clerk anything between 50- 60 words per minute are perfect with high accuracy level.

I prioritize my tasks at the beginning of each day to ensure the most important items get done as soon as possible. I am efficient and skilled at multi tasking so I can work on several projects simultaneously with no complications. Lastly, I maintain a strict filing system so I can easily retrieve things and always know where the correct information is located.

This one is hard to prepare for directly, but before you head into the interview, make sure you have a mental list of some accomplishments from past jobs. We've noted before the best way to think about responding to these types of questions is by applying the STAR method to formulating your answer:

My work style matching exactlty what cashier job requires by: being careful about detail and thorough in completing work tasks, developing one's own ways of doing things, guiding oneself with little or no supervision, and depending on oneself to get things done, being reliable, responsible, and dependable, and fulfilling obligations, being pleasant with others on the job and displaying a good-natured, cooperative attitude, being honest and ethical.

Many consider this question to be a loaded gun – dangerous in the hands of the inexperienced. Often times, an interviewee will start talking salary before they’ve had an opportunity to illustrate their skill set and value making any sort of leverage valueless. Here, knowledge is power, as salary often comes down to negotiation. Do some research into your industry to establish base rates of pay based on seniority and demand but keep in mind – your employer is hiring you for what they believe you are worth, and how much benefit they feel you will provide.

While this question is an invitation to do some chest pounding, remember to illustrate strengths that will benefit the employer and are relative to the position. For example:

☛ being a problem solver
☛ being a motivator
☛ being a natural leader
☛ the ability to perform under pressure
☛ a positive attitude
☛ loyalty

Understanding written sentences and paragraphs in work related documents, Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times, Talking to others to convey information effectively, Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems, Managing one's own time and the time of others.

The duties of an office clerk includes

☛ Count, collect and disburse money, do basic bookkeeping and complete banking transactions
☛ Communicate with employees, customer and other individuals to answer questions
☛ Explain information and address complaints
☛ Answer telephones, direct calls, and note messages
☛ File, copy, sort and compile records of office activities, business transactions, and other activities
☛ Filing of invoices, contracts, bills, checks and policies
☛ Operate office machines like photocopiers, scanners, fax machines, computers, etc.

☛ Bookkeeping process is a legal requirement
☛ It helps to monitor the flow of money inwards and outwards both
☛ Helpful in understanding the finance of business

☛ Audit of companies financial report
☛ Inspection of account books and accounting systems
☛ Preparing detailed reports on audit findings
☛ Reporting to management about audit results and asset utilization
☛ Review data about capital stock, income, expenditures and capital stock
☛ Analyze and reporting annual reports
☛ Maintaining audit payroll and personnel records to determine worker’s coverage compensation
☛ Updating financial report using software system, etc.

Electronic health records, or EHR, are truly becoming the standard way to document medical encounters throughout the medical industry. I discovered this when the medical center at which I last worked was one of the last to transition from paper records to EHR in the surrounding area. Being part of this transition allowed me to get in-depth training in the EHR software that we use. I now have extensive experience creating, updating and correcting errors in the EHR.

Another tricky one. The purpose of this question is to see how you view and evaluate yourself.

One the one hand, if you suggest you don’t have any weaknesses, your interviewer will almost certainly see you as a lair, egotistical, or both.

Don’t fall into the trap of trying to present a positive skill in disguise as a weakness, like “I work too hard” or “I am a perfectionist”. Any experienced interviewer will see through this in a heartbeat.

Additionally, revealing that “I’m not really a morning person and have been known to come in late” raises immediate and obvious red flags.

The trick here is to respond realistically by mentioning a small, work related weakness and what you are doing or have done to overcome it.

The two most dreaded questions in a job interview usually come back-to-back. "What are your strengths?" and "What are your weaknesses?" are difficult to answer. For strengths, pick a skill you have that applies directly the job and use it as your answer. For instance, if you're applying as a file clerk at a hospital, mention that you're very good with details and can keep track of a lot of things at once. Tailor your strength directly to the job description you applied for in the first place.

I think the receptionist plays a critical role in the customer's perception of the company. I am the first person they encounter so I could make or break the customer's first impression. I possess effective business communication skills and can easily interact with a wide variety of personalities over the phone and in person so I have no doubt that I will represent the company in the best possible manner. It is crucial that the customer experiences great service from the receptionist. Using my pleasant disposition I will see to it that all customers have a positive impression of this company.

I believe that extra responsibility only teaches us more skills. And who wouldn’t want to acquire more skills? I am perfectly alright with extra work burden now and then.

file clerk responsibilities are to place materials into storage receptacles, such as file cabinets, boxes, bins, or drawers, according to classification and identification information; answer questions about records or files; add new material to file records or create new records as necessary;
perform general office duties such as typing, operating office machines, and sorting mail; eliminate outdated or unnecessary materials, destroying them or transferring them to inactive storage, according to file maintenance guidelines or legal requirements; find and retrieve information from files in response to requests from authorized users; sort or classify information according to guidelines, such as content, purpose, user criteria, or chronological, alphabetical, or numerical order; keep records of materials filed or removed, using logbooks or computers; perform periodic inspections of materials or files to ensure correct placement, legibility, or proper condition; assign and record or stamp identification numbers or codes to index materials for filing; gather materials to be filed from departments or employees;
track materials removed from files to ensure that borrowed files are returned; modify or improve filing systems or implement new filing systems; scan or read incoming materials to determine how and where they should be classified or filed; enter document identification codes into systems in order to determine locations of documents to be retrieved; design forms related to filing systems; retrieve documents stored in microfilm or microfiche and place them in viewers for reading; operate mechanized files that rotate to bring needed records to a particular location.

In order to score well in this interview question, an efficient way is to give a list of qualities and skills that are in alignment with the respective position. You can start with:

☛ First, one must understand the methods required to succeed in this position
☛ Secondly, indicate that the job will be your #1 priority
☛ Third, indicate that you understand the importance of working as a team

Remember that regardless of position, self awareness is listed time and again as one of the number one things an employer looks for. Beyond this, staples such as:

☛ Good communication
☛ Confidence
☛ Trustworthiness
☛ Passion
☛ Preparedness

I really try to treat patients as I would like to be treated when I go to the doctor. As a receptionist at a previous medical center, I calmly listened to patients to make sure they felt like I cared about what they were saying. After listening to them, I subsequently tried to help them the best that I could within the policies of the facility at which I worked.

In my last job, I worked in a medical facility as a receptionist and helped maintain the health center’s patient list and profiles. I was expected to keep those records secure and confidential in a locked cabinet when I was not actively reviewing them. During my two years in that job, I never lost a patient record or put information at risk of being seen by other patrons or staff.

Subject knowledge like

☛ Economics and Accounting
☛ Mathematics
☛ English language
☛ Clerical
☛ Custom and Accounting

☛ Maintains accounting records
☛ Maintains accounting database by entering data into the computer
☛ Verifying financial record using software program
☛ Determines the value of depreciable assets by help of software program
☛ Compares bank statements with general ledger

☛ Review and file petitions
☛ Review of pleading and other documents
☛ Scheduling meeting between legal professionals and lawyers
☛ Communicate and mediate disputes
☛ Filing legal documents
☛ Prepare drafts based on arguments or briefs, personal documents, and appeals
☛ Preparing affidavits of documents

It is always important in a job to understand clearly how to complete tasks correctly, and, more importantly, to understand the magnitude of the effect of your tasks on patients later on. For example, in my previous job at a medical center, I requested extensive training to understand our electronic health records software. This was because I understood that any mistakes could lead to patients getting hurt. After I clearly understood how to create accurate records, I fulfilled my function effectively, and our office had no reports of injury relating to inappropriately documented medical records.

The Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology, the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar, principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction, circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming, arithmetic, algebra, geometry, calculus, statistics, and their applications.