Mostly Asked File Clerk Interview Preparation Guide

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This is one of the tougher questions because it's couching a few different ideas inside it: they want to know how much you know about the company, why you think your skill set would work for the job, and what you think you can bring to the team.

Most of the times expanding files are used for filing in offices. This file allows to expand its size by inserting additional sheets of paper into them. These files are narrow in appearance, but it is possible to expand this file as it uses accordion design.

Medical records keeping is all about accuracy and organization. One has to be able to accurately classify, index and store records. A single mistake can lead to major disturbances in the records management system and eventually cause havoc in patient care. One has to be very skilled in handling this work.

Office clerk should know computer skill like

☛ Photoshop CS3 or CS4
☛ Knowledge of MS word, PowerPoint, Access, Outlook, Excel and PowerPoint
☛ AutoCAD for designing or architect office
☛ Quickbooks if required

☛ Be optimistic: There is always something in the office that you can’t do, but with positive mind frame and asking for help from colleagues can resolve your problem.
☛ Look for options: It is natural that you might face work-related problem, so keeping option for your ongoing work is always feasible especially when you are handling complicated task
☛ Set timeframe: Time management is another skill that the office clerk has to excel in it. A good office clerk should be multi-task and at same time a good time manager.

I receive a lot of data from different avenues for the same patient. Some of it I already have and some of it is new. I make sure that I combine pertinent data from all sources and ensure that any redundancies are removed.

Usually, unwanted paper makes a mess, so before organizing file it is feasible to trash out the unwanted papers.

☛ Keep those paper in a separate folder of the file that is of a permanent use like insurance policy, paper regarding taxes, medical records, retirement and investment documents, etc.
☛ Manilla folders come handy when it comes to organizing files
☛ Organize the paper or bills according to dates
☛ On regular basis look into the files to get rid of the bills or document, you might not need any longer
☛ Correctly label each file and organize its alphabetical order, for instance, accounting file should be in a folder A likewise your utility bill should be in U folder.

Book keeping is referred to the process of tracking of all the money coming in and going out while handling business process. As an office clerk, you have to arrange the record in chronological order in account books including credit and debit transaction. If you are VAT- registered, you also have to maintain records of VAT.

This is one of the most straight-forward questions on the list. The interviewer is likely looking for similarities in your past jobs to the one you're applying for. Sandwiched inside this question might also be another one: "Why did you leave these jobs?"

Answer by running down the basics of your employment history as they apply to the job your interviewing for. Bring up any skills you learned at each of your jobs that directly reflect the bullet points in the original job posting you responded to.

This one is all about job commitment.

Some people make job hopping a career in of itself, and your answer here can be telling. Here, your interviewer is determining if you are:

☛ someone who sets goals
☛ someone who has a vision
☛ someone who is reliable
☛ someone who demonstrates commitment
☛ someone who is loyal

While no interviewer expects someone to stay at a company forever, try and craft your response in such a way that shows progression in your career, and alignment with the Company’s needs and future. Again, self awareness is key – your employer doesn’t want to send you down an unwanted path, resulting in wasted time and energy for everyone.

Medical clerk will check

☛ See which patient has an appointment
☛ Sending reports of patient to the physician
☛ Updating medical records of patient after visit
☛ Fixing appointment for the patient’s on the phone call
☛ Sending medical reports to insurance companies
☛ Transcribe medical records into digital form
☛ Assisting medical biller in preparing insurance forms
☛ Reminding patient for the collection of medical reports

Document clerk does work like data entry, electronic data processing and drafting. Document clerk maintains office documents and makes sure that it is hand-over to the right person. They also create rough drafts or outlines that they must develop into appropriate reports and help other fellow workers in organizing documents. Office clerk also works with the IT department to facilitate communication between sub-branch and headquarters. Some companies hire office clerk straightaway from the high school while some have bachelor’s degree.

Due to my past experience as a receptionist, I am extremely proficient in the Microsoft Office suite with programs such as Excel, Outlook, Word, etc. I have created numerous presentations using Powerpoint. Also, I am skilled in Adobe Photoshop and InDesign.

I have the ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations), read and understand information and ideas presented in writing, generate or use different sets of rules for combining or grouping things in different ways, see details at close range (within a few feet of the observer), listen to and understand information and ideas presented through spoken words and sentences.

☛ Describe a typical work week for a file clerk
☛ How do you prioritize your tasks?
☛ Describe a time you had to deal with strict deadlines. How did you manage to complete tasks on time?
☛ This job can be quite repetitive. What motivates you? What could we do to challenge you?
☛ As part of your job you will have to handle personal data and sensitive information. How will you ensure their confidentiality?
☛ Recall a time you had to deal with a stressful situation. What did you do to remain calm and keep performing?
☛ How would you advise us to keep our records more organized and easily accessible?

☛ How will your previous experience help you with this position?
☛ Are you familiar with MS Office?
☛ What office equipment have you used before?
☛ Have you used or created any filing systems?
☛ How would you rate your typing skills?
☛ How do you ensure accuracy in your data entry?
☛ How do you avoid data losses?

Skill required by office clerk are

☛ Active Listening
☛ Speaking
☛ Writing
☛ Understanding working style of office
☛ Social perceptiveness
☛ Reading comprehension
☛ Basic computer skills

With data entry, I have always believed that accuracy comes with focus and by double-checking the work before finishing. When I worked as a storeroom attendant at a previous job, I was responsible for maintaining an up-to-date inventory of the supplies and merchandise. This inventory was maintained in a database that required significant data entry when I had to create new supply records and document the numbers and quality of the merchandise. Because I knew of the importance of maintaining accuracy of this inventory, I prided myself in carefully tracking the supplies and double-checking my results.
In rare instances when there was a mistake,
I double-checked my inventory before submitting it to management and corrected the simple errors that could have caused significant problems later on. Additionally, my manager awarded me “Employee of the Month” because of my efforts.

☛ Office clerk: On his part, office clerk has to communicate with all levels of executives and has to work with them. Their duties normally include answering phones, running errands, filing, mailing, typing, maintaining legal paperwork, etc.
☛ Administrative Assistant: Administrative assistant communicates with the company owner or top level executive. Their roles and responsibilities are much more than an office clerk; they supervise staffs, arrange conferences, review submissions, arrange meetings, etc.

Confidentiality is the single most important thing that one has to look for out. We as medical records clerks have access to a lot of confidential information and it is our duty to keep it that way – confidential!

The Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology, the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar, principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction, circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming, arithmetic, algebra, geometry, calculus, statistics, and their applications.

It is always important in a job to understand clearly how to complete tasks correctly, and, more importantly, to understand the magnitude of the effect of your tasks on patients later on. For example, in my previous job at a medical center, I requested extensive training to understand our electronic health records software. This was because I understood that any mistakes could lead to patients getting hurt. After I clearly understood how to create accurate records, I fulfilled my function effectively, and our office had no reports of injury relating to inappropriately documented medical records.

☛ Review and file petitions
☛ Review of pleading and other documents
☛ Scheduling meeting between legal professionals and lawyers
☛ Communicate and mediate disputes
☛ Filing legal documents
☛ Prepare drafts based on arguments or briefs, personal documents, and appeals
☛ Preparing affidavits of documents

☛ Maintains accounting records
☛ Maintains accounting database by entering data into the computer
☛ Verifying financial record using software program
☛ Determines the value of depreciable assets by help of software program
☛ Compares bank statements with general ledger

Subject knowledge like

☛ Economics and Accounting
☛ Mathematics
☛ English language
☛ Clerical
☛ Custom and Accounting