Bank Teller Interview Preparation Guide

A teller is an employee of a bank who deals directly with most customers. In some places, this employee is known as a cashier. Most teller jobs require cash handling experience and a high school diploma. Most banks provide on-the-job training.

I have been working as a bank teller for some time and find the work very interesting. The challenges that I am posed with each day motivate me to work well in a high volume environment. Eventually, I would like to work as a relationship manager once I have had ample experience as a teller.

Yes, I am. I ensure that I tally all transactions several times in a day and quite thoroughly at the end of my shift. Since I am an organized individual, I can handle work load effectively. I plan my work day and then make changes to my schedule as the day goes on.

A client whose account I was handling came in one day along with a friend. While I was processing transactions for the client, I could sense the interest of the friend. I engaged him in conversation and discovered that he was shopping for bank services. Through positive reinforcement, I managed to convince him that he should open an account with us. That client is now the bank's best client!

I believe in the cliche that customers are always right. Even when I know that a client is being unreasonable, I exercise diplomacy and tact. I have discovered that by listening to an angry client without arguing, you can determine what action to take and how to deal with him or her.

The Bank of America has a prestigious name in the banking sector all over the world. In addition, the professionalism and teamwork inside your bank attracted me to become a part of your team.

Utilizing my strong convincing power, exceptional customer service abilities and working knowledge of banking procedures, I would be able to explain the different schemes offered by bank in the most fruitful way.

I possess a great attention to detail to ensure transaction accuracy, exceptional cash handling skills and have a demonstrated ability to effectively communicate with clients, staff and management.

I remain calm when dealing with irate and angry clients.

Great communication and customer service skills combined with cash handling and drawer management abilities can make someone the best teller.