Business Management Question: Download Business Management PDF

The fact that 70-80 percent of a manager's time is taken up by his interactions with others, highlights the need for effective communication for successful management. Which of the following strategies is not likely to improve communication effectiveness?
a) Avoiding non-verbal cues
b) Using simple, unambiguous language
c) Using active listening techniques
d) Using appropriate and consistent nonverbal cues
e) Using the feedback loop in the communication process.

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