Business Management Question: Download Business Management PDF

Identify the sequence of different steps in controlling:
I. Measurement of performance.
II. Comparison of actual and standard.
III. Analysis of causes of deviation.
IV. Actual performance.
V. Corrective action plan.

a) (III), (IV), (V), (I), (II)
b) (II), (III), (IV), (V), (I)
c) (I), (II), (IV), (III), (V)
d) (IV), (I), (II), (III), (V)
e) (V), (IV), (III), (II), (I).

Answer:

d) (IV), (I), (II), (III), (V)
Explanation:
The steps in controlling are actual performance, measurement of performance, comparison of actual and standard. Analysis of courses of deviation and corrective action plan. (d) is correct answer.

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The fact that 70-80 percent of a manager's time is taken up by his interactions with others, highlights the need for effective communication for successful management. Which of the following strategies is not likely to improve communication effectiveness?
a) Avoiding non-verbal cues
b) Using simple, unambiguous language
c) Using active listening techniques
d) Using appropriate and consistent nonverbal cues
e) Using the feedback loop in the communication process.

The behavioral approach of management thoughts can be classified into:
I. Bureaucratic management.
II. Group influences.
III. Hawthorne studies.
IV. Contingency theory.

a) Both (I) and (II) above
b) Both (I) and (III) above
c) Both (II) and (III) above
d) (I), (II) and (III) above
e) (II), (III) and (IV) above.