Business process outsourcing (BPO) Question:

Tell me what are voice based BPOS?

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Answer:

Voice based BPOs are those BPOs where you are required to talk to the customers. It may be for sales or support or service or anything else. The focus of business here is “Voice”.

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Can you please explain what you are going to do if you are not able to complete your targets?What is non-voice based BPOs?