Help Desk Specialist Question: Download Help Desk Specialist PDF

Tell me some of the task that you had performed in your previous company?

Explain him about your job responsibility in previous job citing few examples of customer handling and solving their problems.

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Tell me what type of customer contact do you like best – in-person or over the telephone?	Please explain if the customer is not satisfied with your service do you analyze your mistake or just move on to another customer?