Program Manager Question:
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Tell me how do you communicate bad news?
Answer:
Project Managers are responsible for understanding the need of the customer and responding in a timely, efficient manner in ways that meet customer expectations. They are also responsible for establishing and maintaining effective relationships and gaining the trust and respect of customers. Here are a couple of questions I usually ask to gauge the candidate's customer orientation.
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Please explain how do you work with sponsors? How do you manage up? | Tell me how do you deal with underperforming project team members? |